Fairfield Memorial Hospital's mission is to positively influence the health of those we serve. Our team is committed to providing the best possible patient experience.

· Full-time; Non-exempt

· First-shift, Days

Nature of Work: The Director of Business Office/Patient Registration Services is responsible for motivating and leading employees to accomplish organizational and departmental goals, achieve high levels of production in all areas, and maintain high work standards. The Director must make critical decisions when dealing with patients, insurance companies, employees, and other contacts. This position requires working knowledge of all aspects of hospital and clinic reimbursements, billings and collections, cash postings, credit balances, Medicare and Medicaid regulations and guidelines. In addition, the Director is responsible for maintaining and updating the chargemaster, continually evaluating CPT codes, HCPCS codes utilized based on additions, and definition changes or deletions. This position works closely with various hospital departments on utilizing revenue codes, HCPCS coding, NDC codes, appropriate pricing, denials/rejection issues related to chargemaster elements. The Director overseas all activities of the Admissions/Registration Department, including all patient admission, registration and associated activities. The Director is also responsible for the Hospital Financial Assistance Program.

Education: Associate degree required. Bachelor's degree preferred.

Experience: A minimum of two years experience in a similar position with a hospital or health system. Must have effective communication skills and be detail-oriented. Working knowledge of all aspects of hospital reimbursements, billings and collections, cash postings, credit balances, Medicare and Medicaid regulations, and CPT, HCPCS, and NDC codes is required.

Skills: Team player willing to assist in meeting organizational goals. Excellent keyboarding, communication skills and customer-oriented in approach to others. Ability to work in a fast paced environment required.

Requirements: Excellent attendance, punctuality and work record required. Self-motivated in setting goals for receivables and streamlining processes. Ability to plan and prioritize one’s own work in addition to the work of others.